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warranty request

East Tennessee (Chattanooga, Knoxville, Tri-Cities)

If you are experiencing an issue with your HVAC equipment and need warranty assistance, complete the form below. Our East Tennessee team will review your submission and coordinate with the appropriate manufacturer to help resolve your claim as quickly as possible.

Hobbs & Associates Warranty Support

East Tennessee

Submit your warranty request and our East Tennessee team will review your submission and follow up with next steps.


Important: Photos Required - To process your claim:

  • The factory requires photos of the unit data plate for all warranty submissions, including documentation of any leak testing performed.

  • For compressor claims, email a clear photo of the compressor tag

Photos can be uploaded at the bottom of this form.

Is this for an AAON control board?
Yes
No
Is a liftgate required?
Yes
No

For freight and/or warranty part not returned to factory per RGA request please provide PO.

Upload Photos

For all factory warranty submissions, a picture of the unit’s data plate is required.

Do you need to add video and/or any extra files?
Yes
No
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